Privacy Policy

At Waldhuter Enterprises, we are committed to safeguarding your privacy. This Privacy Policy explains how we collect, use, and protect personal information when you use waldhuter.enterprises and related division pages (Electrical, Waldhuter Studios, Website Design).

The site showcases our services and lets you send enquiries. It does not offer consumer accounts or public user logins.

We operate in South Australia, Australia (ABN 91 657 491 620). Where the Australian Privacy Principles apply to us, we handle personal information in line with this policy.

1. Information We Collect

Depending on how you interact with our website, we may process the following types of information:

• Contact page: you can reach us by phone or email. Division enquire links take you to Electrical, Studios, or Website Design forms.
• Studios enquire forms (weddings, quick quote, business / commercial, events, real estate, aerial, music videos, social edits, and similar): contact details (such as name, email, phone), business or couple details where relevant, event or project dates and times, venue or property addresses and other location notes, service selections, budget or scope answers, creative preferences, optional reference photos, and free-text notes. Some paths also collect schedule and travel-related addresses so we can estimate travel for quoting.
• Electrical enquire form: name, email, phone, site address, wall/roof material selections, notes, and optional photos (for example general site photos and switchboard photos) that you upload.
• Website Design enquire form: name, email, phone, notes, and optional inspiration images you upload. If you use Site Remix, we also process the public website URL you submit (see section 3).
• Legal acceptance (selected Studios forms): when a form includes terms and conditions, we record that you agreed, the version of the terms shown, and keep a written record of that acceptance (including your name, email, time of acceptance, and standard technical details such as IP address and browser information). A copy may be emailed to you and our team.
• Technical and usage data: like most websites, our hosting may record standard technical data when you visit or submit forms, such as IP address, browser type, device information, pages requested, and timestamps. We use this for security, reliable delivery, and to reduce abuse. We do not currently operate a separate third-party analytics product (for example Google Analytics) on this website.
• Cookies: we do not use cookies for advertising or consumer tracking. Some embedded third-party content (such as YouTube) may set its own cookies if you interact with it. You can control cookies through your browser settings.

2. How We Use Your Information

We may use information for the following purposes:

• To respond to enquiries and prepare quotes: we deliver form submissions to the relevant Waldhuter team and use your email as a reply address so we can respond.
• To send confirmation emails: where appropriate, we may send an automatic acknowledgement or summary to the email address(es) you provide.
• To operate tools that support quoting: address suggestions and travel estimates for supported Studios itineraries (see section 3).
• To run Website Design Site Remix previews from a public URL you provide (see section 3).
• To operate and secure the website and reduce spam or abuse.
• We do not use visitor enquiry information for marketing newsletters unless you have asked us to.

3. Tools and Third Parties

Some features rely on service providers. We only use them as needed to provide the feature you requested:

• Email: enquiry messages and confirmations are sent using our business email provider. Their handling of mail is also subject to their own policies.
• Address suggestions: when you type an address in supported enquire fields, we may use map and address services (including OpenStreetMap and/or Google) to return suggestions. What you type is used only to provide those suggestions.
• Travel estimates: for supported Studios itineraries, we may use Google mapping services to estimate road distance between addresses you entered. Those addresses are used only for that calculation.
• Website Design Site Remix: if you submit a website URL, we fetch publicly available pages from that site to build an on-screen redesign preview. Do not submit URLs for private systems or sites you are not authorised to have processed. Preview processing is also described in the in-tool terms shown before you run a remix.
• YouTube: some pages may embed videos via YouTube. Interacting with those embeds may involve YouTube / Google processing data under their own policies.
• Hosting: the website is hosted on our infrastructure. Standard technical logs may be retained for security and operations.

We do not sell personal information. We may share information with service providers who help us host the site, deliver email, or operate the tools above, or when required by law.

Overseas disclosure: some providers we use (including Google and OpenStreetMap-related services) may process data on infrastructure outside Australia when you use email delivery, address helpers, travel estimates, embeds, or related features.

4. Photos and Files You Upload

Some enquire forms let you upload images (for example electrical site or switchboard photos, or website inspiration images). Those files are handled as part of your enquiry so we can respond. Please avoid uploading images of people or documents you do not have permission to share.

Portfolio galleries on the Studios pages are content we publish ourselves. They are not a public upload feature for visitors.

5. Accounts

This website does not provide consumer registration or login. Public access is browse-only, plus the forms and tools described above.

6. Retention

We retain personal information only as long as needed for the purposes described above — including responding to enquiries, quoting, security, and legal or accounting needs — unless a longer period is required or permitted by law. Enquiry records (including any legal-acceptance copies) are kept with our normal business records for that work.

7. Your Choices

You can browse most of the website without providing personal information. Submitting a form or using Site Remix / address tools is optional. You may contact us to ask about information you have sent us, or to request access, correction, or deletion where applicable.

Blocking third-party content (for example YouTube) may limit embedded media.

If you are not satisfied with how we handle a privacy concern, you may contact the Office of the Australian Information Commissioner (OAIC).

8. Security

We take reasonable steps to protect personal information transmitted through this website, including encrypted connections (HTTPS). No method of transmission or storage is completely secure; please avoid sending highly sensitive information through website forms if another channel is more appropriate.

9. Children

Our website and forms are aimed at adults making business or event enquiries. We do not knowingly collect personal information from children for marketing purposes.

10. Changes

We may update this Privacy Policy from time to time. The “Last update” date at the top of this page will change when we do. Continued use of the website after an update constitutes notice of the revised policy for that visit.

Contact Us

If you have questions or concerns about this Privacy Policy, or want to make a privacy request, contact us at admin@waldhuter.enterprises.

Waldhuter Enterprises · ABN 91 657 491 620 · South Australia, Australia