FAQ

Straight answers on finding your way around Waldhuter Studios, how tailored quotes work, and what to expect when you enquire: history in every frame, clarity in every step.

Finding things on the site

Where can I see Waldhuter Studios photo work?

Open Portfolio to browse our photo galleries: history, preserved one moment at a time.

From Studios home, the Portfolio door takes you there. Each client gallery has its own URL at /studios/portfolio/{gallery-slug}.

Where can I watch Studios films and wedding highlights?

Visit Video for films and wedding highlights from Waldhuter Studios on YouTube.

From Studios home, choose the Video door: films and wedding highlights, ready to watch.

How do I enquire or get a quote?

Tap Enquire in the Studios nav or go to /studios/enquire. Choose the service that fits, tell us about the day, and we’ll take the details from there.

We tailor every quote to your brief (locations, hours, deliverables, and extras), then return a written figure that matches your specifications.

General contact at /contact with ?division=studios, video, or photo redirects to the Studios enquire launch.

Which enquire form should I use?

Match your project to the dedicated form:

Budgeting & pricing

How does Waldhuter Studios pricing work?

We tailor every quote to your specifications: the day you need, the hours you book, and the deliverables you want.

On Weddings · Date Night, the live cost panel walks through indicative building blocks (GST-inclusive):

  • Equipment Insurance/Supply: photography, videography, or both.
  • Hours: coverage time (doubled when second-shooter hours apply; booking both photo and video forces second-shooter costing).
  • Editing: photography, videography, or both packages.
  • Travel: round-trip from our premises, calculated per kilometre when routing is available.
  • Add-ons: USB, photobook, drone, GoPRO, photobooth, and more (see extras).

For commercial, events, real estate, aerial, social, and music videos, you share a brief (and a budget range where asked). We review it and return a fixed written quote. There is no public live calculator for those paths.

Indicative examples only · GST-inclusive · your binding total is the tailored accepted quote.

What deposit is required, and when is the balance due?

After you accept your written quote, the deposit is 30% of that final accepted quote (GST-inclusive).

The deposit is due upfront when you accept the quote and agree to the terms (when you sign the contract). Wedding coverage is usually a single day, though multi-day coverage is available when you need it.

The remaining balance is due 14 days before the first shoot location / event takes place.

Enquire forms are a request for information. Your booking is confirmed when you accept the quote and pay the deposit.

Where do you work, and how is travel priced?

We work across Adelaide and anywhere in South Australia.

Travel is calculated from our premises at 36 The Strand, Lightsview SA 5085, typically a round-trip road route priced per kilometre when distance data is available. Wedding day routes follow prep, ceremony, optional group locations, and reception (delivery addresses are not counted as same-day travel).

Interstate and international bookings are reviewed manually, and yes, we regularly travel for them. Tell us the locations in your enquire brief and we’ll confirm travel in your tailored quote.

What extras can I add on a wedding Date Night enquire?

Extras on the Date Night form appear exactly as you select them:

  • Digital 1080p HD: listed with deliverables.
  • Physical USB
  • Archival photobook
  • Aerial / drone (subject to CASA and on-site feasibility)
  • GoPRO units
  • Photobooth
  • Second shooter: doubles coverage hours on the estimate (automatic when both photo and video are selected).

Open Weddings · Date Night for the live indicative panel. Amounts there are indicative and GST-inclusive until your tailored accepted quote confirms inclusions and totals.

How are commercial, events, real estate, aerial, social, and music videos priced?

Non-wedding services collect your brief, including a budget range where the form asks for one, then we return a tailored fixed quote based on your specifications. There is no public live calculator for these paths.

Music video forms note that production scale (shoot days, crew, locations, and post) shapes the quote; ranges help us recommend an approach before we confirm a fixed figure.

Are quoted and estimated amounts GST-inclusive?

Indicative Date Night figures and accepted quotes are GST-inclusive unless we explicitly state otherwise in writing.

Your returned quote confirms what applies to your booking.

Process & expectations

What is the difference between Date Night and Quick Quote for weddings?

At Weddings enquire, choose your path:

  • Date Night (about 10 to 15 mins): pour something nice, put the phones away, and tell us about your day. Full questionnaire with live indicative breakdown.
  • Quick Quote (about 2 mins): essentials only; we discuss budget and details by phone. Free-text budget (e.g. flexible, still deciding) is fine.

Quick Quote can include a prefilled link to continue into Date Night later.

What happens after I submit an enquire form?

After you submit, you should receive confirmation that your brief arrived. We review scope (including CASA or location feasibility for aerial work) and follow up with next steps and a tailored written quote.

A booking is confirmed when you accept the quote and pay the 30% deposit (due upfront when you accept the quote / agree to the terms). Questions before you start? Use Enquire or Contact (email admin@waldhuter.enterprises).

Are RAW camera files included?

RAW files (unedited camera originals) are not part of standard deliverables unless your accepted quote explicitly includes them.

Edited deliverables (curated stills, films, reels, and galleries described in your quote) are what most clients receive.

How many edited wedding photos should I expect?

For wedding photography, we target roughly 50 curated edited stills per hour of photographic coverage: a guideline, not a guarantee.

Style, timing, and conditions on the day all shape the final gallery. Video lengths and package inclusions follow your accepted quote.

Is aerial or drone coverage always possible?

Drone photography and videography depend on CASA rules, airspace, weather, safety, and on-site conditions. We’ll confirm what is possible before your booking.

If a quoted drone flight cannot proceed safely, prepaid aerial fees for undelivered work are refunded or credited. There is no extra drone fee for a flight we cannot safely conduct.

Waldhuter Enterprises lists CASA Aviation Reference 1317536 in the site footer.